We ship worldwide, so don't hesitate to order wherever you are. Worldwide shipping costs are just 2 EUR. As soon as your Tattoonies leave our studio, we will send you a confirmation e-mail to let you know your order is on its way. If you receive Tattoonies that don't correspond to your order, please contact us and we will send you the right ones as soon as possible.
We most major payment options to make purchasing easier : credit card (VISA, MASTER CARD, AMERICAN EXPRESS) or Paypal
ARE YOU NOT SATISFIED WITH TATTOONIES?
If for any reason our Tattoonies don't fulfill your expectations, we will refund your total purchase price. In Tattoonie we want to make you happy so if you are dissatisfied feel free to e-mail us at firstname.lastname@example.org and together we will solve it. If you still want to return your order, in accordance with the Distance Selling Regulations, you can do it within 28 days of receipt to get a refund.
Returns not covered by the Distance Selling Regulations, we will refund you the money value of the products you've returned, at the price you bought them. This includes items on sale.
In all cases, items must be returned in their original condition, including labels and packaging.
When deciding to return Tattoonies you have to be responsible of the shipping expenses. Returned products will be your responsibility until they reach our studio address. Therefore we recommend using a transport service that will ensure the conditions of the goods and don't forget to get proof of delivery.
Return your Tattoonies to this address:
C / LLevant 1, 3, 5 ZIP: 46450 Benifaió (Spain)
Note: when returning an item, please e-mail us with the invoice number, your name and address.
Arrival to our company: it can take up to 14 business days for your order to arrive. As soon as we receive it we will send you an e-mail confirmation and we will check the goods within 24 hours to ensure you get reimbursed as soon as possible.
The reimbursment will be issued automatically via the same payment method used at the time of purchase. The average deadline for a payment to be charged on a credit card takes from 5 to 10 days after the confirmation of the refund.
Generally, you will be reimbursed for Tattoonies sale price, postage excluded. Exceptions to this include orders canceled in accordance with the Distance Selling Rules or faulty returned orders. In case we reimbursed you for an incorrect amount, please contact us right away.
In the case you don't receive a confirmation of the return within 14 working days after the postal of your package, please email us and we will get back to you as soon as possible.
If you return your package using certified mail or any other service that can be tracked, please provide us with the tracking reference number when contacting us.
All orders are subject to product availability and confirmation of the order price.
Shipping times may vary according to availability, and any representation or warranty offered with respect to delivery times are limited by the postal company or by force majeure, which we are not be liable.
When you place an order, you will receive an email confirmation, but the order will not be processed until payment has been accepted and the corresponding charge has been made to your credit or debit card. The invoice will include the products listed in the confirmation email when we send the Tattoonies.