Shipping

Products from the Tattoonie catalog

We ship to all of Spain and international destinations. When you complete your address, you will see the available shipping options and the estimated delivery time.
Although we work to meet them, the deadlines provided by the courier are estimates and may vary due to external factors.
Free shipping starting from 30 € in the peninsula (Spain) and starting from 100 € for the rest of the destinations.
Tracking: We will send you an email with the tracking number when the order leaves our studio.
Orders placed after 17:00 are shipped on the next business day. The delivery time starts counting from the moment the order is shipped.
Cancelations: You can cancel your order at any time before shipping from the order link. Any issues, write to us at contact@tattooniedesign.com

Courier delays: We cannot be held responsible for third-party delays, but we will always seek the best solution (commercial gesture or voucher).
Losses or incidents: if there is a loss or a validated problem, we will refund the corresponding amount using the same payment method used.

We accept returns within 30 days after receipt.
The product must be in its original condition, with tags and packaging.
You can manage your return from the link in the confirmation email.
Once the package is received, we will review it within 24 h and send you a confirmation email.
The refund will be made using the same payment method. It may take 5–10 days to reflect.
We refund the shipping costs only if the order is defective or if it is canceled in accordance with distance selling regulations.

They are produced on demand in tight timelines, so full returns are not accepted once completed.
Shipping: to all of Spain and internationally. You will see options and deadlines when completing the address. Free shipping from 30 € (mainland) and 100 € (other destinations).
Deadlines: the production time (2–4 days) must be added to the transport time.
Tracking: you will receive an email with tracking when leaving the studio. From that moment on, we recommend checking the status and, if necessary, contacting the courier. We will do our best to help you.
Cancelations: within the first hour after purchase by writing to contact@tattooniedesign.com.
Shipping delays: We cannot be held responsible for third-party delays, but we will always look for the best solution (commercial gesture or voucher).
Losses (options):
- Reproduction of the order for free.
- Refund of the amount via redeemable coupon on our website.

They are produced on demand; no full returns are accepted once made.
Shipping: Spain and international. Option for urgent and insured shipping to guarantee delivery on time or refund according to the conditions of the insurance contracted.
Deadlines and tracking: we meet the agreed production deadlines and provide tracking upon dispatch. From that moment, we recommend checking the status and contacting the courier if necessary. We will assist you in case of any issues.
Shipping delays: we will look for the best solution (commercial gesture or voucher).
Losses (options):
- Reproduction of the order under special conditions.
- Refund of the amount via redeemable coupon on our website.
- Partial refund of the amount (excludes production costs).

We work to maintain the stock of your favorite Tattoonies. If an item is out of stock, we will adjust your order and notify you by email.
If the out-of-stock product was the only item in the order, we will refund the full amount.
Although we review everything carefully, there may be some price or description error. In that case, we will notify you so you can choose to proceed or cancel. If we cannot contact you within 7 days, we will cancel and refund.

You will receive an order summary by email.
If you need ticket or invoice, write to us at contact@tattooniedesign.com with your order number and tax details. You can also indicate it in the notes at checkout and add your NIF/CIF in the form.

Questions? We're just an email away: contact@tattooniedesign.com.